This Privacy Policy outlines how personal information is collected, used, disclosed, and stored in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
Personal information may be collected when individuals:
- Use this website or services;
- Contact customer support;
- Subscribe to newsletters or mailing lists;
- Participate in surveys or promotions;
- Provide information voluntarily through forms or communication.
Types of information collected may include, but are not limited to:
- Full name;
- Contact details (email address, phone number, mailing address);
- IP address and browser information;
- Usage data related to website or service interactions.
2. Use of Personal Information
Personal information may be used for purposes such as:
- Providing products and services;
- Communicating with users;
- Improving the quality and functionality of services;
- Sending marketing and promotional communications (where consent has been provided);
- Complying with legal obligations.
3. Disclosure of Personal Information
Personal information may be disclosed to:
- Third-party service providers who assist in delivering services;
- Legal or regulatory authorities when required or permitted by law;
- Parties involved in the sale or transfer of business assets, where applicable.
All third parties are required to maintain the confidentiality of the information and comply with relevant privacy laws.
4. Data Security
Reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
5. Access and Correction
Individuals have the right to request access to their personal information and request correction of any inaccurate or outdated information, in accordance with the APPs.
Requests for access or correction can be made by contacting the relevant support or privacy contact.
6. Overseas Disclosure
Personal information may be disclosed to overseas recipients in limited circumstances. When this occurs, reasonable steps will be taken to ensure that those recipients do not breach the Australian Privacy Principles.
7. Complaints
Concerns or complaints regarding the handling of personal information can be directed to the appropriate contact point. All complaints will be investigated, and reasonable steps will be taken to resolve the issue in a timely manner.
If the complaint is not resolved satisfactorily, it may be referred to the Office of the Australian Information Commissioner (OAIC).
8. Changes to This Policy
This policy may be updated from time to time to reflect changes in practices, technology, or legal requirements. Users are encouraged to review this page periodically.